Returns
Last updated 5 August 2026
The window
Thirty days from the day your order is delivered.
Condition
Items need to be unused and in their original packaging. For hygiene reasons we cannot accept opened fidget or sensory toys.
How to start one
Email natalyamallon@gmail.com with your order number and what you would like to return. We will reply with instructions.
Refunds
Once the return arrives and passes a quick check, the refund goes back to your original payment method within 5 business days.
Damaged on arrival
Send a photo within 48 hours and we will replace it or refund you in full, with no return needed.